Logistic Glossary – Letter Q
Quality Function Deployment (QFD).
Quick Response (QR).
Quality Circle In quality management, a small group of people who normally work as a unit and meet frequently to uncover and solve problems concerning the quality of items produced, process capability, or process control. Also see Small Group Improvement Activity.
Quality Control The management function that attempts to ensure that the goods or services in a firm manufacturers or purchases meet the product or service specifications.
Quality Function Deployment (QFD) A structured method for translating user requirements into detailed design specifications using a continual stream of "what-how" matrices. QFD links the needs of the customer (end user) with design, development, engineering, manufacturing, and service functions. It helps organizations seek out both spoken and unspoken needs, translate these into actions and designs, and focus various business functions toward achieving this common goal.
Quality Conformance to requirements or fitness for use. Quality can be defined through five principal approaches
Quarantine The setting aside of items from availability for use or sale until all required quality tests have been performed and conformance certified.
Quick Response (QR) A strategy widely adopted by general merchandise and soft lines retailers and manufacturers to reduce retail out of stocks, forced markdowns, and operating expenses. These goals are accomplished through shipping accuracy and reduced response time. QR is a partnership strategy in which suppliers and retailers work together to respond more rapidly to the consumer by sharing point-of-sale scan data, enabling both to forecast replenishment needs.
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